Usage information is missing. DCLC2323. Enthusiast - Level 1. 05-15-2023 08:08 PM. When I try to view my device usage for minutes and message details, I now get a message that says, "We are unable to process your request at this time. Please try again later." This has been going on for several days.I do not believe there is a way to actually READ the message you sent via VZW online. You can view the numbers you sent messages to though however. Log into your VZW online account. Under the search bar there is a row of buttons. From there click on my bill. You'll then be able to view your past bills.Helicopter Carrying Iranian President Missing After Reported Crash Sean Wright, head of application security at Featurespace, calls the fixes issued in iOS 17.5 “a …In response to MikeMoran1. 04-08-2024 12:56 PM. If you have the syncing function enabled in the Messages+ app, the server only keeps 90 days' worth of messages. In case you didn't know, Messages+ is being shut down in June 2024, so would recommend switching to a different app if you haven't already done so. -------------.The weekend of July 4th I had some problems - hoping you can answer - as these problems have me in trouble. 1. Some missed calls did not show on my phone log, but showed in verizon log 2. Some missed calls show up on my phone log as outgoing calls and I didnt see as being missed 3. Some calls sh...I went to the Verizon Wireless website and wanted to review a ‘log’ of text messages from my phone but, I was only able to see the current billing period’s log of texts. How can I use the Verizon website to review my previous month’s log of texts sent and received by my phone? Such detail is Not shown on the Verizon Billing Statement.No, it is not possible for anyone to delete text and phone call activity from a Verizon bill. The bill is generated based on the usage data stored on Verizon’s servers, and this data cannot be altered or deleted by anyone other than authorized personnel at Verizon. Every piece of information that is present on your Verizon bill cannot be ...Is this the process in which you have been scheduling your messages: To schedule messages from the Main menu: Tap the dropdown icon. Select Schedule Messages. Select the Compose icon > Recipient and enter the message. Select the Schedule icon. Specify the date and time. Tap Schedule.I can be standing right next to a cell tower and can send texts but wont let me call. This has happened once before and the guy at the Verizon store said my settings were set wrong and fixed. I went to the same store again to get it fixed again and this time a different guy tries to sell me a new phone.Verizon Messages (Message+) with Integrated Messaging and Integrated Calling is an application that provides an integrated and customized messaging experience across your mobile phone, tablet, PC, and other devices, and an integrated calling experience across your mobile phone and tablet.I never saved or deleted my texts; they just aren't there. Is there any way to get them back? Can I go to a Verizon store and have them print themI upgraded from a Galaxy S4 to a Galaxy S7. I used smart switch to transfer my info (texts, call logs, photos, etc). I see all the texts from my old phone in the message app. However, I am missing a lot of those same texts in the message+ app (some as early as last week, others later). Is there a re...02-19-201807:09 AM. Just in the past couple days, I have had an issue with text messages on one device not showing in the usage log or in Family Base. These had normally been showing within 15-30 minutes and now are not showing for days, if at all. Yes, this is an iPhone, no I am not talking about iMessages, I know those will not show in either.02-19-2018 07:09 AM. Just in the past couple days, I have had an issue with text messages on one device not showing in the usage log or in Family Base. These had normally been showing within 15-30 minutes and now are not showing for days, if at all. Yes, this is an iPhone, no I am not talking about iMessages, I know those will not show in either.Customer Service Rep. 01-28-2017 01:19 PM. JENHOW46, we know how important it is to be able to access your backup. We are happy to explain viewing old messages. Messages backed up on Verizon Cloud cannot be viewed online. However, once you enroll in Verizon Intergraded Messages, text going forward from that point would be available to view online.Messaging. Messaging, or texting, is a quick and easy way to stay in contact, even if you aren't able to talk on the phone. Instantly send pictures, videos, links and more right from your mobile device, and group chat with multiple friends and family members.The great news is that customers who sign in to the My Verizon Web or desktop app are able to view, send, receive and print messages. You can access the messages from tablets, computers and even the cellphone. Messages start syncing on the day you sign up for the Integrated Messaging service. Any messages you sent before …Specialist - Level 1. 02-23-2011 04:48 PM. After careful review, I learned this is an issue known to HTC who are in the process of creating a fix which would be pushed directly to your phone once completed. I apologize as I have no timeframe or additional information regarding these messages being deleted.Several factors can contribute to your Verizon phone not receiving text messages. Let‘s explore some of the most common causes: Poor signal strength: Weak …An Accepted Solution is available for this post. Data and text logs not showing on app or web site. SassySouthern67. Enthusiast - Level 3. 12-08-202311:33 PM. When I log into my account online and through the app I am not able to see the data or text message log. I've contacted Verizon by phone, chat and going to a store and no one can give ...Newbie. 05-23-2019 12:15 PM. I've noticed that the time stamps on my bill for text messages are incorrect. For instance I send a text at 8:25am (is noted this way on my phone) and the time stamp on the bill says 6:25am. So it's not a matter of a delayed receipt. And both me and the recipient are in the central time zone. 1 person had this problem.There are apps that can Retrieve and save them) one is Called SmS Backup & Restore.. And it kind of depends on how long you had your phone if for a While and you haven't deleted any of your Text it should retrieve Quite a Few...Re: CHECKING PAST TEXTS. 04-19-2010 05:42 PM. You cannot see the content of the text messages unless you have the phone itself and the messages have not been deleted. The main account holder can view the time, date, and numbers texted to and from each line on the account for the current cycle and 3 cycles back.In order for the messages to be sent as iMessages, both your son and his friend need to have iMessage enabled. In order for all of your son's messages to show in your history, you will need to have him disable iMessage under Settings>Messages>iMessage. Keep in mind this setting can be turned on or off at any …TheGreatOne. Master - Level 1. 12-26-2009 05:19 AM. Chuck1906 wrote: I am just curious if you can retrieve old text messages that you sent and/or received? I saw in My VZ account where I can pull up a list of old texts but it just shows the number I sent them to or received them from it does not actually show the message itself.What make/model devices/messaging apps are the missing messages from? It could be the integrated messaging sync'ing issue raising it's glaring head for you that has been festering for the last year. There are numerous threads regarding this issue however with no resolution from Verizon Messaging Team, the threads have pretty much gone into ...Note 8 is not receiving all text messages. noahthomas03. Enthusiast - Level 2. 10-26-201710:56 AM. For about a month (roughly starting October 4th), my phone has not been receiving some text messages. I can send messages fine, send and receive calls fine, but some messages never get delivered to my phone. I would say 1 in 10 are missing.The settings on each phone through Verizon Messages does allow for a set limit to be enabledm so the messages on the phone may be deleted as limits are reached. You can check that by going into Message+ > Menu > Settings > Advanced > Delete Old Messages.Follow the steps below to view last month's messaging details. Sign into MyVerizon>Click My Bill>under Billing Statement, you should see a drop down box with all of your bill period end dates in them, just select the preffered date and move forward from there.Nov 13, 2018 · Same complaint on dozens and dozens of forums across the internet; In the USA, using the Message+ App on any Android Phone, using Group Text will not send texts, pictures and video's to one (or more) people on the Group List. It doesn't matter what phones the recepients have, some have Android, some have Google, some have iPhones and they all ...test messages only show contact numbers, not names. I updated a few days ago to 11.2.2 on my I phone 6s.I receive SMS/MMS messages reliably via Message+ on my Android phone, but messages go missing in the Message+ app on my Macbook Pro, and in the web version of the app. I called customer service, was forwarded to some tech department, and the woman said she'd file a ticket of the problem with the appropriate team, and that turnaround time is 7 ...An Accepted Solution is available for this post. Data and text logs not showing on app or web site. SassySouthern67. Enthusiast - Level 3. 12-08-202311:33 PM. When I log into my account online and through the app I am not able to see the data or text message log. I’ve contacted Verizon by phone, chat and going to a store and no one …this is not the case for mine. even after 24-48hrs no information is shown even though i know texts were sent and recieved. there is hours at a time Skip to main content Accessibility Resource Center Skip to main contentIf the texts are sent through VzW's system, they should be in the text logs. Texts sent via other methods, such as iMessages or third-party apps, won't show up on the text logs since they are counted as 'data' and not 'texts'.Scroll down and select the “ Apps ” option. Click on the “ Default Messaging ” app and select the “ Storage ” option. Select the “ Clear Cache” button to clean out the cached data. Repeat this process for the “Messaging+”, “ Phone (dialer) “, and “ Contacts ” applications. Check to see if the issue persists.For those who text via VZW website be aware that the text via website service is apparently going away on 12/11/2023. Since I cannot figure out how to attach a screenshot here I am copying in the text of the message that popped up on VZW website. The ability to send and receive text messages in Verizon's website will be discontinued on 12/11/23.1 Solution. vzw_customer_support. Customer Service Rep. 10-26-2023 08:39 AM. Thanks for reaching out about the recent Message changes. As of 10/20/23 the search button to find GIFs, images, and videos is being removed. You can still send them, they'll need to be inserted based on your specific device. For example, my iPhone has a GIF option ...Note 8 is not receiving all text messages. noahthomas03. Enthusiast - Level 2. 10-26-201710:56 AM. For about a month (roughly starting October 4th), my phone has not been receiving some text messages. I can send messages fine, send and receive calls fine, but some messages never get delivered to my phone. I would say 1 in 10 are missing.It's as if the "Sent" texts are not syncing down to the phone. The sent messages don't appear on the Google Messages app either, so it looks like they never got to the phone. Received messages are OK on all devices. This behavior seems to have started a few days ago - before last Sunday it was OK.Samsung S7, all texts arrive. However, on my laptop (HP Pavilion running Windows 10) some texts are missing. The same texts are missing regardless of whether I use the Messages+ or Messages Apps, or the browser-based version (using Chrome). Very annoying....02-19-2018 07:09 AM. Just in the past couple days, I have had an issue with text messages on one device not showing in the usage log or in Family Base. These had normally been showing within 15-30 minutes and now are not showing for days, if at all. Yes, this is an iPhone, no I am not talking about iMessages, I know those will not show in either.Had you been using Verizon Messages on your old phone? (The Verizon Messages application.) If so, you can log into Verizon Messages online and view, send, manage messages.No, it is not possible for anyone to delete text and phone call activity from a Verizon bill. The bill is generated based on the usage data stored on Verizon's servers, and this data cannot be altered or deleted by anyone other than authorized personnel at Verizon. Every piece of information that is present on your Verizon bill cannot be ...AT&T does not keep a record of texts sent or received for privacy reasons, so you can’t get the content of the text messages, only the logs. Verizon. If you’re using Verizon, here’s how you can get the text logs: Log in to My Verizon using your account details. Go to “My Usage > View Usage.” Click on “Messages” on the left.I have texta that should be showing up and aren't in the online text log. Skip to main content. Accessibility Resource Center Skip to main content. Personal Business. Stores Español. Shop Shop Shop ...If you need to view text messages via the Verizon Messages (Message+) app on your Android ™ smartphone, follow these step-by-step instructions. Ensure your apps are up to date as the following steps apply to the most recent version. For additional info on Verizon Messages (Message+), check out these FAQs. Open the. Verizon Messages app.Beyond finding that out, open up the app and tap on the 3 bars you'll see in the upper-right corner. A side menu will show up, so just tap on Settings here. Next you'll see 3 veritcal dots - tap on that to restore the app to default settings. Restart your phone once, and see if duplicates still show up. There's more to do of course, especially ...When selecting MMS, names will appear as they normally would in a group message. When you go to compose a group text, at the top, you will see the option 'Recipients reply to' Group, MMS, or Just Me. When you select MMS, it will compose a standard group message like you are accustomed to that will display contacts for all individuals in the thread.I am happy to further explain. iMessage does require a data connection so even if the messages are between two iPhones, but one of the iPhones is not connected to the Internet at the time the message is sent or received, it would be a text message instead of an iMessage. When that is the case, the messages would show up in your message log.We have 4 Verizon phones on our account, three droids and I believe the other is a casio. Every number has text messages missing from the online text log.If you can go in store and get the rep to remove the feature unlimited text and media messages it usually fixes it for me. 1. summerparis12. • 9 mo. ago. Just make sure they re add it back after they process it. 1. Unlikely-Benefit-219. • 9 mo. ago. I had the same problem for months.snnoopy, due to system limitations, Verizon only captures the last 90 days of text messaging details for your mobile number. We apologize for any inconvenience that this matter has caused you. For more information regarding how to view your text messaging details online at My Verizon, click the link below:The seamless exchange of text messages has become a fundamental aspect of our daily communication, making any disruptions or missing texts a cause for concern. Some Verizon users on Android devices may encounter the perplexing issue of missing text messages within their message log. This article aims to shed light on the possible reasons behind ...Sep 17, 2023 · Hey Belle_8015, I too use an iPhone, but have not really paid too much attention to these same things. iMessages is an Apple service, and not something we would have those specifics for. The great news is that those green messages are sending over Verizon instead of iMessage, so your normal text messages seem to be working.Please tell me step-by-step how you are attempting to schedule the message. Please see the steps below. If you have a Samsung phone, you can schedule texts using Samsung Messages. Start the Samsung Messages app and create a text message, but don't send it. Tap the arrow to the left of the text field to see additional options, then tap the plus ...You have the ability to view text messaging details for all of your lines onlne at My Verizon. Those details include the time, date, and mobile numbers. However, for security purposes, the content is not available. To view the text messaging details online, click the link below and sign in as the Account Owner:both using verizon messaging app. Now what's odd Is that the messages that are missing from the online log, when I go to any of the messages on my phone that ...Here's how to manage text message notification settings via the Verizon Messages (Message+) app on your Android smartphone.Jan 8, 2015 ... jamalgt65 we'll make sure everything is clear! Verizon Messages allows you to view texts online, however since the text is deleted then it's ...Apr 16, 2017 · First, stop using your phone in case of data overwritten. Then find a phone data recovery tool to help you get disappeared text messages back. 04-16-2017 09:37 AM. If you're using Verizon's Message+ app, you can try opening the menu (the three lines on the top-left in the app) and selecting Restore Messages.log into My Verizon , click on the "Data" and it's going to show you your usage . Right under the Data wheel or scale it shows one spot for calling , and another for messaging . Click on the messages and you'll see another spot to click - that will show you your message logs for the current cycle . 0 Likes. Reply.Sep 17, 2023 · Hey Belle_8015, I too use an iPhone, but have not really paid too much attention to these same things. iMessages is an Apple service, and not something we would have those specifics for. The great news is that those green messages are sending over Verizon instead of iMessage, so your normal text messages seem to be working.Legend. In response to JoeV13. 04-10-2014 07:37 AM. Deleting messages from your phone SHOULD NOT alter the log in your MyVerizon for the date/time/number of a text. The information in your log is ONLY data since your last billing cycle ended, though. You say the messages in question were from March 25-27.02-19-201807:09 AM. Just in the past couple days, I have had an issue with text messages on one device not showing in the usage log or in Family Base. These had normally been showing within 15-30 minutes and now are not showing for days, if at all. Yes, this is an iPhone, no I am not talking about iMessages, I know those will not show in either.1 Solution. 11-21-2014 12:35 PM. Think of it as a sync instead of a backup which is a little different than media. Verizon Cloud will sync your call logs & txt messages to the cloud based on whatever that list of items looks like at the time of the backup. So, if you delete a call log/textmessage, when the cloud does it's next backup, it will ...The only messages that came over were the more recent conversations, 3 conversations from February, May and June will not transfer. I checked online and the same messages are missing. I also tried saving the 3 missing messages, show as saved and gives me a file name but I can not find them anywhere online or within the phone.Typically, smishing scammers will send you text messages that attempt to get you to click a link and then provide personal or financial information about yourself. Smishing is serious and can lead to identity theft. You can report a fraud or identity theft complaint to the Federal Trade Commission. The statistics speak for themselves.We would like to show you a description here but the site won't allow us.You can see the text logs (time sent/received, but not actual message content) on your MyVerizon account; the information for the current billing cycle is under Current Usage and previous usage is under View My Bill, then use the drop-down for the appropriate billing cycle (text logs are maintained for the past 90 days). Customer Service Rep. 09-26-2019 05:37 AM. Sorry to hear about the missing text messages, Tls3915. That is certa
Oct 13, 2021 · The core of the issue seems to be that devices are arbitrarily marked as lacking support for Integrated Messaging, even if they worked perfectly fine with it before. Shortly after you start using Integrated Messaging (e.g. in the Verizon Messages web app), the system will check if the device on your account supports Integrated Messaging.Re: Missing/Late texts in iMessage group texts. vzw_customer_support. Customer Support. 03-25-2020 05:50 AM. Hi there, Someguyyouknow. Your wireless experts are here to help. This is an issue that has just been brought to attention recently so I appreciate you letting us know you are having this issue too.Once deleted, the logs on your phone aren't available. If you are the Account Owner on a post-paid account and logged into your MyVerizon account as such, your call logs are available for the past 18 months and the …what time zone are messages listed in (under usage)? 04-17-2017 05:54 PM. My messages are showing sent and received at a time in the future. Is there a way to update settings so my current time zone is used and my messages and calls are listed in my own time zone? 2 people had this problem.If you need to enable or disable group messaging via the Verizon Messages (Message+) app on your Android ™ smartphone, follow these step-by-step instructions. Ensure your apps are up to date as the following steps apply to the most recent version. For additional info on Verizon Messages (Message+), check out these FAQs. Open the. Verizon ...How to restore SMS messagones on a new Android phone. Tap the Gear icon. Tap Tools. Tap Content Restore. Select Messages, then RESTORE. Select Wi-Fi Only (no charge) OR Wi-Fi and Mobile (charges may apply). Select timespan. Cloud needs to be your SMS app (just for now). Tap Restore. Select Cloud. Tap Set as default. (You can change it later ...Correct Answer: Text log missing imessage information on billing statement. Where do I find this information? Thanks.Sweden has found a faster way to treat people experiencing cardiac emergencies through a text message and a few thousand volunteers. Sweden has found a faster way to treat people e...nmchileman wrote: There's a lot of interesting answers and theories here. The origination of the call can indeed vary on your bill. Your origination location is not based off of GPS, instead it's based off the individual cell tower you happen to be using at the time. Not a group of towers, or many towers, just the single individual tower you're ...You can see text logs (current billing cycle and past 90 days) on your My Verizon account if you're the Account Owner. You can only see the content if you're using Integrated Messaging. click here re Integrated Messaging: Verizon Messages - Verizon Wireless. Verizon Messages FAQs | Verizon WirelessIn response to MikeMoran1. 04-08-2024 12:56 PM. If you have the syncing function enabled in the Messages+ app, the server only keeps 90 days' worth of messages. In case you didn't know, Messages+ is being shut down in June 2024, so would recommend switching to a different app if you haven't already done so. -------------.For additional info on Verizon Messages (Message+), check out these FAQs. Open the. Message+ app. . Tap the desired conversation then view the message (s). Connect with us on Messenger. Visit Community. 24/7 automated phone system: call *611 from your mobile. Here's how to view messages from via the Verizon Messages (Message+) app on your ...Legend. In response to JoeV13. 04-10-2014 07:37 AM. Deleting messages from your phone SHOULD NOT alter the log in your MyVerizon for the date/time/number of a text. The information in your log is ONLY data since your last billing cycle ended, though. You say the messages in question were from March 25-27.Had you been using Verizon Messages on your old phone? (The Verizon Messages application.) If so, you can log into Verizon Messages online and view, send, manage messages.Some Verizon users have been able to solve their SMS messages by downloading the Verizon Message+ app, but it's not a complete fix for everyone and it …Jul 5, 2022 ... Learn how you can restore text messages and call logs on the Samsung Galaxy S22 / S22+ / S22 Ultra. Gears I use: Velbon Sherpa 200 R/F ...Jan 29, 2024 · An Accepted Solution is available for this post. Data and text logs not showing on app or web site. SassySouthern67. Enthusiast - Level 3. 12-08-202311:33 PM. When I log into my account online and through the app I am not able to see the data or text message log. I’ve contacted Verizon by phone, chat and going to a store and no one can give ...08-17-2023 03:11 PM. We're sorry to see that you're experiencing these issues. Message logs are usually active for the current bill cycle via My Verizon. Once a new cycle starts, …1. Restart Your Device. To fix Verizon not receiving text messages you could try to restart your device which is a one of the best and quick ways to fix. To do so, hold down the power button and restart your device, but give your phone a little time to completely reboot before you have someone send you a text to see if it works.11-26-2019 08:06 AM. Have had my Galaxy S10+ for a couple months now with no issues. Woke up and noticed that the Messages+ app was receiving a duplicate of EVERY text I received. When switching the default message app to the standard Android Messages, the problem stops. Have tried partitioning system cache, clearing App caches, deleting App ...It often happens that the both list of threads and messages inside the threads are randomly shuffled, sometimes they come back to order. The iPhone is running the newest iOS (15.2). Tried to hard reset - no change. iCloud sync for messages is turned off. Messages are set to be kept "forever".I never saved or deleted my texts; they just aren't there. Is there any way to get them back? Can I go to a Verizon store and have them print themCustomer Service Rep. 08-19-2023 10:22 AM. Hello! You have great questions. Call Activity usually appears on the phone app of your device which includes all calls (missed, outgoing, and incoming) calls. The Call Log is usually included in your monthly bill which has all calls made (outgoing and incoming with a specific amount of minutes) made ...I assume it was the stock message application. Is there any way to retrieve the message? I can come pretty close to specifying the day and time that the message was sent. I have no idea how I lost the messages ...You'd need to be logged into the other line's My Verizon account using its log-in credentials. View solution in original post 4 people found this solution to be helpful.I have noticed that some numbers that are frequent text numbers don't show up in the usage tab...I was wondering why, and is there a way to make sure I can see ALL the phone numbers for incoming and outgoing texts?I haven't been able to confirm this fixes the issue in the native messages app. Based on everything I read, it may either be a bug with the messages app in iOS 14.1 or related to integrated messaging being disabled. Lots of people reporting the issue from t-mobile and at&t as well, so I suspect it's iOS. 1 Like.Sep 17, 2023 · Hey Belle_8015, I too use an iPhone, but have not really paid too much attention to these same things. iMessages is an Apple service, and not something we would have those specifics for. The great news is that those green messages are sending over Verizon instead of iMessage, so your normal text messages seem to be working.To save your messages to your SD card follow the steps provided here: Tap on the avatar/photo ID next to a conversation; it should turn to a checkmark. At the top left of the screen will be an X, a number, and ALL. You can select which conversations to save by tapping the contact avatars, or tap ALL to select everything.Had you been using Verizon Messages on your old phone? (The Verizon Messages application.) If so, you can log into Verizon Messages online and view, send, manage messages.About this app. Stay connected using Verizon Messages sync features for your Smartphone, tablet, and computer. Keep the conversation going even when you’re switching between devices. Connect with family, friends, teammates, and more through personalized group chats, texts, photos, videos and gift cards worth up to $100 at stores like ...Once deleted, the logs on your phone aren't available. If you are the Account Owner on a post-paid account and logged into your MyVerizon account as such, your call logs are available for the past 18 months and the …Facebook Text Messages. jcb0121. Newbie. 01-30-2011 12:14 AM. I just got a new Verizon phone and a new number a week ago. Ever since I got the phone, I have trying to sign up for Facebok Texts. I send the letter F to 32665 at least once a day and I never get a confirmation code. My friend got a new phone, but not a new number and they got the ...I can send messages fine, send and receive calls fine, but some messages never get delivered to my phone. I would say 1 in 10 are missing. When I log onto the MyVerizon site that lets you use Verizon Messages in the web browser, I can see all the missing text messages, but they never arrived to my phone! Sent messages not showing on phone, just tablets and PC app. 07-05-2019 04:17 PM